Merchandise must be returned to our returns department within 14 days of the delivery date for a refund. Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14 day window will not be accepted. Items purchased on sale or items used with a promo code are final sale. Postage costs are not covered by Vali Boutique.
Please allow 3-5 days for the refund to be processed. Make sure your name/order number is included or insert any paperwork if available. The returns address can be found on in your original package.
Thanks for understanding, please contact us if you have any concerns.
Domestic shipping: All orders will leave our warehouse within 48 hours excluding weekends and holiday. All orders are sent recorded mail and usually take 5-7 working days. Express shipping is unavailable at this time.
International shipping: All orders will leave our warehouse within 48 hours excluding weekends and holiday. Shipping takes approximately 9-12 working days. A tracking number will be emailed to the customer once the order has shipped. Customs and duty fees not included, we do not refund shipping costs for customers that reject their packages upon arrival.